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 HAIDA SERVICE

Customer service Processes

Our mission is Deliver the best testing equipment to our customers

1. Pre-Sales Service
1. Pre-Sales Service
Product knowledge training, product software use training, standard knowledge explanation, customer reception drill, after-sale technical support.
2. Research Processes
2. Research Processes
he product research and development team in the sea reaches the product development and improvement according to the customer's requirement.
3. Production Assembly
3. Production Assembly
1. welding process 2. Paint baking process 3. Equipment assembly 4. Equipment debugging
4. Quality control
4. Quality control
1. software debugging 2. Sample testing 3. Component inspection 4. Data calibration
5. Delivery inspection
5. Delivery inspection
1. visual inspection 2. Internal inspection 3. Factory inspection 4. Equipment ready for dispatch
6. Packaging & transportation
6. Packaging & transportation
1. wood case package 2. Package to container 3. Container loading 4. Container loaded
7. Technical training
7. Technical training
1. Technician training 2. Measurement institutes training 3. BV vietnam onsite training 4. SCAU technical training
8. After-sales service support
8. After-sales service support
1. technical support team 2. Customer inspection acceptance 3. Intertek onsike training 4. Intertek onsite support
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